gb991 Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using the gb991 platform in any capacity — including browsing game categories, depositing funds, placing wagers, or claiming promotional offers — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.

These Terms constitute the entire agreement between you and gb991 regarding your use of the platform. They supersede all prior communications, representations, or agreements relating to the subject matter herein. If you do not accept these Terms, you must not use the gb991 platform.

2 Eligibility

To open and maintain an account on gb991, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age. gb991 enforces a strict minimum age of 21 for all registered players.
• You are not located in a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You are acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You are not a current employee, contractor, director, or officer of gb991, nor an immediate family member of any such person.
• You have not previously had an account closed or suspended by gb991 for breach of these Terms.
• You are not subject to a self-exclusion arrangement on any gb991-affiliated platform.

gb991 reserves the right to verify your eligibility at any point and to suspend access pending that verification. Failure to satisfy eligibility requirements entitles gb991 to close your account and retain any funds held therein that were obtained in breach of these Terms.

3 Account Registration

Each person may register and maintain only one account on gb991. The creation of multiple accounts — whether under the same or different personal details, payment methods, devices, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.

When registering, you must provide accurate, current, and complete information. This includes your legal name, date of birth, residential address, and a valid contact method. You are obligated to update your account information promptly if any details change.

• All account information must reflect your true legal identity. Providing false or misleading registration details is grounds for immediate account closure.
• gb991 may require identity verification documents — including a government-issued photo ID and proof of address — at registration or at any subsequent point.
• Accounts that have not been verified within the period specified by gb991 may have withdrawal functionality suspended until verification is complete.
• gb991 does not permit accounts to be transferred, sold, or assigned to any other person under any circumstances.

gb991 reserves the right to decline any registration application without obligation to provide a reason.

4 Account Security

You are solely responsible for maintaining the confidentiality of your gb991 account credentials, including your username and password. You must not share your login details with any other person. gb991 will never ask you for your password via email, chat, or telephone.

You agree to notify gb991 immediately if you become aware of any unauthorised access to or use of your account. gb991 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

• Use a strong, unique password for your gb991 account and do not reuse it on other platforms.
• gb991 employs OTP (one-time password) verification for logins from unrecognised devices as an additional security layer.
• Automatic session timeout is applied to inactive logged-in sessions to reduce the risk of unauthorised access.
• All account activity conducted using correct login credentials will be treated as authorised by the account holder, regardless of whether the actual holder performed that activity.

5 Deposits and Withdrawals

All financial transactions on gb991 are conducted in Bangladeshi Taka (BDT). gb991 does not hold funds in any foreign currency on behalf of players. Deposits made via bKash, Nagad, Rocket, and Upay are credited to your BDT wallet instantly upon confirmation. Bank transfers via Dutch-Bangla Bank and BRAC Bank, and card payments via Visa and Mastercard, are subject to processing times of the respective payment provider.

The following deposit and withdrawal conditions apply to all gb991 accounts:

• Minimum single deposit: ৳200. There is no maximum deposit limit imposed by gb991, though your payment provider may apply its own limits.
• Withdrawals are available to verified accounts only. Full identity verification must be completed before any withdrawal is processed.
• Withdrawal requests submitted by verified accounts are processed within two hours during standard operating hours. Processing times may be extended during periods of high demand or system maintenance.
• Withdrawals must be made to a payment method that has been previously used to deposit funds to the same account, unless otherwise approved by gb991 support.
• gb991 does not charge a fee for standard deposits or withdrawals. Your payment provider may apply its own transaction fees, for which gb991 bears no responsibility.
• gb991 reserves the right to request source-of-funds documentation for large transactions as part of its anti-money-laundering compliance procedures.
• Funds deposited into your gb991 account are held for gaming purposes only. gb991 does not pay interest on account balances.

6 Bonuses and Promotions

gb991 offers various promotional incentives to eligible players, including welcome bonuses, reload bonuses, cashback offers, free spin packages, and seasonal promotions tied to events such as the BPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms and wagering requirements published alongside each individual offer. Players are responsible for reading and understanding bonus terms before activating any offer.

• Bonus funds are separate from real-money funds in your wallet. Wagering requirements must be completed before bonus-derived winnings can be withdrawn.
• Wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal amounts vary per promotion and are stated in full on the relevant promotion page.
• gb991 reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time without prior notice.
• Bonus abuse — including but not limited to creating multiple accounts to claim the same offer, using automated systems to complete wagering requirements, or exploiting promotional structures in a manner inconsistent with normal play — is a breach of these Terms and will result in forfeiture of bonus funds and any associated winnings.
• gb991 reserves the right to apply a maximum withdrawal cap to winnings generated from bonus funds, as stated in individual promotion terms.
• Players may opt out of receiving promotional offers by contacting gb991 support. Responsible gaming self-exclusion automatically removes access to all promotional offers.

7 Betting and Gaming Rules

All bets and wagers placed on gb991 — whether on casino games, live dealer tables, crash games, or cricket and sports markets — are subject to the specific game or market rules published within the gb991 platform. Players are responsible for understanding the rules of any game or market before participating.

• All bets are final once confirmed by the platform. Bets cannot be cancelled or amended after confirmation except in circumstances where gb991 determines that a clear technical error has occurred.
• gb991 reserves the right to void any bet placed on a market that was offered in error, including incorrect odds, incorrect market descriptions, or prices offered due to a technical fault.
• In the event of a disconnection during a live game or bet, the outcome will be determined by the game server's recorded state at the point of disconnection. gb991 is not liable for losses resulting from connectivity issues on the player's side.
• Casino game outcomes are determined by certified random number generators (RNG) operated by licensed game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. gb991 does not alter game outcomes.
• For cricket and sports betting, gb991 follows the market settlement rules of the relevant provider. Results are settled based on official scores and outcomes as confirmed by the relevant sporting authority.
• Winnings credited to your account following a bet settlement are available for withdrawal subject to the withdrawal conditions set out in Section 5.

8 Prohibited Conduct

The following activities are strictly prohibited on the gb991 platform. Any player found engaging in prohibited conduct will have their account immediately suspended pending investigation, and may face permanent closure with forfeiture of funds where applicable.

• Creating or operating multiple accounts for any purpose, including to claim multiple welcome bonuses or to circumvent account restrictions.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, complete wagering requirements, or interact with the platform in a manner not consistent with genuine human play.
• Collusion with other players to gain an unfair advantage in any poker, table game, or live dealer format.
• Exploiting software bugs, glitches, or pricing errors knowingly for financial gain. Players who identify an error must report it to support immediately rather than continuing to exploit it.
• Using the platform to launder money, fund terrorist activities, or conduct any transaction in furtherance of illegal activity.
• Providing false identity information, impersonating another person, or using another person's payment method without their explicit consent.
• Attempting to reverse-engineer, scrape, copy, or redistribute any part of the gb991 platform, game content, or proprietary data.
• Engaging in any form of harassment, threatening behaviour, or abusive communication directed at gb991 staff or other players via support channels or in-app messaging.

9 Responsible Gaming

gb991 is committed to providing a safe and responsible gaming environment. Gambling is an entertainment activity and should never be pursued as a means of generating income or recovering financial losses. gb991 provides the following responsible gaming tools to all registered players, accessible via Account Settings:

• Daily, weekly, and monthly deposit limits — players may set limits at any time; reductions take effect immediately, while increases are subject to a 24-hour cooling-off period.
• Session time reminders — automatic notifications alerting players to the duration of their current gaming session.
• Reality check pop-ups — periodic interruptions during active sessions displaying net win/loss for the current session.
• Cooling-off periods — temporary account restrictions ranging from 24 hours to six weeks, during which wagering is suspended.
• Permanent self-exclusion — players who wish to permanently close their account and restrict access to gb991 may do so via Account Settings or by contacting support directly.

gb991 may impose responsible gaming restrictions on an account without player request if platform monitoring identifies patterns of play that indicate potential harm. Players subject to such restrictions will be notified via their registered contact method.

If you believe that gambling is negatively affecting your finances, relationships, work, or mental health, please contact gb991 support immediately or activate self-exclusion through Account Settings. Our 24/7 support team treats responsible gaming contacts as the highest priority.

10 Intellectual Property

All content on the gb991 platform — including but not limited to software, game titles, graphics, user interface elements, text, logos, trademarks, and audiovisual materials — is the intellectual property of gb991 or its licensed content providers. No part of the platform may be reproduced, distributed, publicly displayed, or adapted without the prior written consent of gb991.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective studios. gb991 holds valid licences to distribute that content and does not transfer any rights to players.

Your gb991 account grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. This licence does not include any right to sublicense, commercialise, or systematically extract data from the platform.

11 Limitation of Liability

gb991 provides the platform on an "as is" and "as available" basis. While gb991 takes all reasonable steps to ensure platform availability and game integrity, it does not warrant that the platform will be uninterrupted, error-free, or free from technical failures at all times.

• gb991 shall not be liable for any loss of profits, loss of data, loss of opportunity, or any indirect, incidental, special, or consequential loss arising from your use of the platform.
• gb991's total aggregate liability to any player in connection with their use of the platform shall not exceed the net deposits made by that player in the 30 days preceding the event giving rise to the claim.
• gb991 is not liable for losses resulting from player errors, including incorrect bet amounts, market selections, or account credential misuse.
• gb991 is not responsible for the content, availability, or conduct of third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Nothing in these Terms limits gb991's liability for fraud, gross negligence, or any other liability that cannot lawfully be excluded.

12 Privacy and Data

gb991 collects and processes personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms and forms part of the agreement between you and gb991. By accepting these Terms, you also accept the Privacy Policy.

gb991 collects personal data for the purposes of account registration and verification, transaction processing, responsible gaming monitoring, fraud prevention, customer support, and — where you have opted in — marketing communications. gb991 does not sell personal data to unaffiliated third parties.

For full details of how gb991 collects, stores, uses, and protects your personal data, please review the Privacy Policy.

13 Amendments to These Terms

gb991 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, gb991 will notify registered players via their registered email address or via an in-platform notification at the time of their next login, with a minimum of seven days' notice before the new Terms take effect.

If you do not accept the updated Terms, you must cease using the platform and may request account closure and withdrawal of any remaining balance. Continued use of the gb991 platform after the effective date of updated Terms constitutes your acceptance of those changes.

14 Termination

Either party may terminate the account relationship at any time. Players may close their account by contacting gb991 support or by activating permanent self-exclusion via Account Settings. gb991 will process any outstanding real-money balance to the player's verified payment method within the standard withdrawal processing period.

gb991 may suspend or permanently close a player's account immediately and without prior notice in the following circumstances:

• Breach of any provision of these Terms, including but not limited to prohibited conduct as described in Section 8.
• Failure to satisfy or maintain eligibility requirements as described in Section 2.
• Provision of false, incomplete, or misleading information during registration or verification.
• Reasonable suspicion of fraud, money laundering, or use of the platform in furtherance of any illegal activity.
• A court order, regulatory instruction, or law enforcement direction requiring account closure.

Where an account is closed by gb991 due to a breach of these Terms, gb991 reserves the right to withhold any balance held in the account to the extent required to recover losses, costs, or penalties associated with that breach.

15 Contact

For questions, concerns, or formal notices regarding these Terms & Conditions, please contact gb991 support using the details below. All contact methods are available in English.

• Email: [email protected] — plain text address, not a clickable link
• WhatsApp: +880 1700-000991
• Live Chat: Available 24/7 via the gb991 platform — average response under 3 minutes
• In-App Messaging: Available to all logged-in players

gb991 aims to acknowledge all formal written enquiries within one business day and to resolve the matter within seven business days of acknowledgement. Where a matter cannot be resolved informally, the parties agree to attempt resolution through good-faith negotiation before pursuing any formal dispute resolution process.